Privacy Policy

Effective Date: May 1, 2026

At Mechanic Street Mercantile (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information.

Our website address is: https://mechanic-street.com.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or make a purchase through our online store.

Information We Collect

We collect only the information necessary to operate our business and complete customer transactions.

When you place an order, contact us, or use our website, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number (if provided)
  • Order details and purchase history
  • Payment information required to complete transactions

Payments are securely processed through Square or WooPayments. We do not store full payment card information on our website or servers.

Our website may also automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Cookies and session data

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them

How We Use Your Information

We use collected information only to:

  • Process and fulfill orders
  • Process payments through Square
  • Provide customer support
  • Send order confirmations, receipts, shipping notifications, or transactional communications
  • Maintain website functionality and security
  • Meet legal, accounting, or tax obligations

We do not sell, rent, trade, or share customer data for advertising or marketing purposes.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Akismet Anti-spam service collects information about visitors who comment on this site. The information Akismet collects typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Payment Processing

Payments are processed by Square or WooPayments using secure payment technology.

When making a purchase, your payment information is handled according to Square’s or WooPayments privacy and security practices.

You can review Square and WooPayments privacy practices through their websites.

Cookies

Our website uses WooCommerce, which may use cookies and similar technologies to support:

  • Shopping cart functionality
  • Checkout sessions
  • Account login features (if applicable)
  • Website security and performance

Cookies help our online store function properly. Disabling cookies in your browser may impact certain website features.

Some WordPress plugins, analytics tools, or hosting providers may also use limited technical cookies for website operation and performance monitoring.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data Sharing

We do not sell your personal information.

We may share limited information only with trusted service providers necessary to operate our business, including:

  • Square (payment processing)
  • WooPayments (payment processing)
  • Shipping carriers and fulfillment providers
  • Website hosting providers
  • Square / WooCommerce / WordPress service integrations
  • Legal or regulatory authorities when required by law

These providers receive only the information reasonably necessary to perform their services.

If you request a password reset, your IP address will be included in the reset email.

Data Retention

We retain customer information only as long as necessary to:

  • Complete and manage transactions
  • Maintain business and accounting records
  • Comply with tax, legal, or regulatory requirements

When information is no longer needed, we take reasonable steps to securely protect or remove it.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we maintain
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted

To submit a request, please contact us using the information below.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

We take reasonable measures to safeguard your information against unauthorized access, disclosure, or misuse. However, no online system or transmission method can be guaranteed completely secure.

Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

Contact Us

Questions about this Privacy Policy may be directed to:

Mechanic Street Mercantile
hello@mechanic-street.com
408 S Mechanic Street, Albany, WI 53502